Murphy, Herta A <br/><br/>
Effective business communication 

 - 7th ed 
 - New Delhi:  McGraw Hill,  2014 
 - 619 p.  24 cm 
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>658.45  / MUR